rajazeuzPrivacy Policy

This page describes what we collect when you use rajazeuz and how we keep that data protected. We at rajazeuz take privacy seriously. We collect only the information necessary to run our platform, process your deposits and withdrawals, verify your identity, and comply with financial regulations.

Our servers store your account details, transaction history, game activity, and payment information. Some of this data may be processed by third-party service providers — payment processors, identity-verification vendors, and hosting companies. We ensure these partners follow strict data protection standards. We do not sell your data to advertisers or third parties for marketing purposes.

When you access rajazeuz from Jakarta, Surabaya, Bandung, Medan, or Semarang, your data is encrypted in transit and at rest. We comply with standard international data protection practices. This page explains your rights and our obligations under our privacy framework.

What Data We Collect on rajazeuz

When you open an account with rajazeuz, we collect personal information. This includes your full name, email address, date of birth, physical address, and phone number. We also collect your username and hashed password (never stored in plaintext).

During account verification (KYC), we request government-issued identification (passport, national ID, or driver's license), proof of residence (utility bill or bank statement), and a live selfie holding your ID. We retain these documents for seven years after account closure for regulatory compliance.

Transaction and Activity Data on rajazeuz

We at rajazeuz collect transaction data — every deposit, withdrawal, and bet you place. This includes timestamps, amounts, payment methods (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet), and the outcome of each transaction. Game activity is logged: which games you played, when, how much you wagered, and results.

We also collect technical data: your IP address, device type, browser, operating system, and approximate location (derived from IP). This helps us detect fraud and security threats. We do not use location data for marketing — only for account security and regulatory verification.

"We at rajazeuz do not track you outside our platform. Your rajazeuz activity stays within rajazeuz — we do not follow your browsing elsewhere."

How We Use Your Data on rajazeuz

We use your data for five core purposes. First, to operate your account — login, deposits, withdrawals, and game access. Second, to verify your identity (KYC) and comply with financial regulations. Third, to detect fraud and prevent underage access. Fourth, to respond to your support inquiries and handle disputes. Fifth, to improve rajazeuz's platform security and game fairness.

We do not use your data for promotional emails or marketing without your explicit consent. If you opt into our weekly newsletter (sent during events like Liga 1 finals or Piala AFF tournaments), we send updates about promotions and game releases — you can unsubscribe anytime. We do not share your email with third parties for their marketing.

Hashing

A one-way encryption method. We store your password hashed, not plaintext — even we cannot reverse it.

KYC (Know Your Customer)

Regulatory verification requiring identity documents. Required before withdrawal on rajazeuz.

Third-Party Processor

External companies (e.g. payment gateways) that handle data on our behalf under strict contracts.

Encryption

Data scrambled using SSL or other protocols so only authorized parties can read it.

Our rajazeuz Data Protection Practices

Third-Party Processors and Data Sharing on rajazeuz

We at rajazeuz work with external vendors. Our payment processor handles your DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and bank transfer data. Our identity-verification partner (a KYC vendor) receives your ID documents and selfie. Our hosting provider maintains our servers where your account data is stored. Each vendor signs a data-processing agreement requiring them to protect your information and use it only for the service we've contracted.

rajazeuz does not sell your data. We do not share your email, address, or transaction history with advertisers, data brokers, or marketing firms. If we are legally required to disclose data (e.g. a court order or financial regulator inquiry), we notify you in advance unless the law forbids it.

Data Storage and Retention on rajazeuz

We store your rajazeuz account data indefinitely while your account is open. After you close your account, we retain transaction records, KYC documents, and dispute records for seven years for regulatory compliance. We then delete personal details (name, address, ID documents) after this retention period, though anonymized activity logs may be kept for platform analytics.

Our servers may be located outside Indonesia or your home country. Data transferred across borders is encrypted. We ensure all servers and processors meet international data protection standards (e.g. ISO 27001 certification).

Your Rights Regarding Data on rajazeuz

You have the right to request what data rajazeuz holds about you. Contact our support team with your request, and we will provide a copy within 30 days. You can request correction of inaccurate data — update your address or name in your account settings anytime.

You can request deletion of non-essential data, though we must retain transaction records and KYC documents for regulatory reasons. You can opt out of promotional emails anytime via the unsubscribe link or account settings. If you wish to close your rajazeuz account permanently, contact support — we will process your request and delete your data according to our retention schedule.

Cookies and Tracking on rajazeuz

rajazeuz uses cookies to remember your login session and preferences (language, interface theme). These are essential for platform function. We do not use tracking cookies for advertising. Third-party analytics (e.g. Google Analytics, anonymized) may be used to measure page performance, but this data is not tied to your personal identity.

You can disable cookies in your browser settings, though this may limit rajazeuz functionality.

Contact and Updates on rajazeuz

If you have privacy questions, contact our support team via email or live chat. We respond within 24 hours. Our support team is available in English and Indonesian across all supported regions, including Jakarta, Surabaya, Bandung, Medan, and Semarang.

We may update this privacy policy. Significant changes are notified via email and in-app announcement. Your continued use of rajazeuz after such notification means you accept the revised policy.

rajazeuz operates transparently. We do not hide data practices or use manipulative defaults. Your privacy is fundamental to our service — we protect it because trust is central to everything we do.